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Refund Policy

  • After your painting has been finished, we will take some pictures for the painting and email to you. You can request us to have the correction on the painting.
  • If you still not accept our painting after the third correction, we will refund all the money back to you. Also the time for processing the refund will require 3 weeks.
  • Refund of money is not allowed once we have shipped the painting to you.

  • If you cancel the order after we have started the painting, we will only refund 40% of your invoice total to you.

  •  PayPal's Money Back Guarantee
  • Date: 12 Jun 2003 06:47:43 -0000
    From: "PayPal Guarantee" <announcements-policyupdates@paypal.com> | This is spam | Add to Address Book
    Subject: Increase Sales with PayPal's Money Back Guarantee
    To: "Fu Wing Cheung" <webmaster@e-softtech.com>

    PayPal
    Dear Fu Wing Cheung,

    Congratulations! As a valued seller, you have been selected to participate in PayPal's Money Back Guarantee program!

    Money Back Guarantee promotes increased sales by allowing buyers to get a satisfaction guarantee on their purchase of physical goods (up to $1000). There is no additional cost to sellers, and participation is limited to selected PayPal merchants only.


    How Does the Guarantee Work?

    When paying for physical goods, buyers will see an option to purchase PayPal's Money Back Guarantee on the PayPal payment page. Under the Guarantee, PayPal will reimburse the buyer for the amount of the transaction when the buyer is not satisfied with the purchase and returns the goods to PayPal. Buyers can file a reimbursement request on the PayPal website within 30 days of payment.

    To avoid competing with sellers who offer shipping insurance, goods lost or damaged while in transit are not covered. In addition, sellers will not be held responsible for goods returned to PayPal. Sellers will, however, continue to be responsible for the delivery of goods as specified in the Seller Protection Policy.

    The cost of the Money Back Guarantee will be automatically displayed to your buyers at the time of payment. The cost is calculated based on the cost of the item being purchased. If you do NOT wish your buyers to have this option, you can modify your Guarantee Preferences in your Profile by logging in at https://www.paypal.com/PROFILE.

    To learn more about the Money Back Guarantee, go to the Money Back Guarantee page in our Security Center.

    Thank you for making PayPal the world's #1 online payment service.

    The PayPal Team

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