e-SoftTech FAQs

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1. Are the portrait Oil Painting is hand-painted?
2Where are they painted on?
3Are the frame included?
4. When can I get the portrait oil painting once I have paid the payment?
5. Can I pay by cheque ?
6. Can I get the money back if I do not satisfy with your  products ?
7. If I haven't any PayPal account, how can I apply it ?

 

 

Are the Oil Painting is handy painted?

All our portrait oil painting are hand-painted by our Chinese artist. Not the reprint copies.  (Back to Top)

Where are they painted on?

All the portrait oil painting is painted on the canvas.  (Back to Top)

Are the frame included?

As it is difficult to send the frame to your location, we will only send you the canvas in roll tube.  (Back to Top)

When can I get the portrait oil painting once I have paid the payment?

Pls click here to see the detail.  (Back to Top)

Can I pay by cheque?

Yes. We accept western union money order, personal cheque.  (Back to Top)

Can I get the money back if I do not satisfy with your  products ?

We will try our best to do the correction for you. As we cannot resell your personalized painting, we can only refund 30% of the invoice total to you because we will pay the remaining 70% for the commission of the artist. We need 2 - 3 weeks to process the refund.     (Back to Top)

If I haven't any PayPal account, can I apply it?

You can click the paypal icon to setup new Paypal account. Then you can purchase our products from our website.
Pay me securely with any major credit card through PayPal!
Pay me securely with any major credit card through PayPal!
Visa MasterCard Discover American Express eCheck
  (Back to Top)

 


 

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